Shipping policy

Shipping Policy

Last updated: [11th August 2026]

At The Nutty Squirrel, we take great care in packing and shipping our premium dry fruits to ensure they reach you fresh and in perfect condition. Please read our shipping policy below for details on order processing, delivery timelines, and charges.

1. Shipping Coverage

We currently ship across India only. We do not offer international shipping at this time.

2. Order Processing Time

All orders are processed within 1–2 business days of order confirmation and payment verification.
Orders are not processed or shipped on Sundays or public holidays.
During sale periods or high-demand seasons (e.g., festivals), processing may take slightly longer. We'll notify you of any significant delays.

3. Delivery Timelines

Once shipped, orders typically arrive within 3–5 business days, depending on your location.
Delivery to remote or non-serviceable pin codes may take longer.
You will receive a tracking link via email/SMS once your order has been dispatched.

4. Shipping Charges

Free shipping on all prepaid orders above ₹999.
A flat shipping fee will apply to orders below ₹999 (calculated at checkout based on your location).
Cash on Delivery (COD), if available, may carry an additional COD handling fee.

5. Order Tracking

Once your order is shipped, you'll receive a confirmation email/SMS with a tracking number and link. You can use this to track your shipment in real time.

6. Packaging

All our products are sealed in food-grade, airtight packaging to preserve freshness and quality during transit. Fragile or perishable items are packed with additional protective materials.

7. Delayed or Lost Shipments

If your order hasn't arrived within the expected delivery window, please contact us at [Ashwin@thenuttysquirrel.in] or [9149918020] with your order number. We'll work with our courier partners to resolve the issue promptly.

8. Incorrect Address / Failed Delivery

Please ensure your shipping address and contact details are accurate at checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete address information. If a package is returned to us due to an incorrect address, we will reach out to arrange reshipment, and additional shipping charges may apply.

9. Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging, and we'll arrange a replacement or refund as per our Refund Policy.